Privacy Policy
Effective Date: 1 July 2025
Last Updated: 18 June 2026
Meyi-SUP-Support (“we”, “our”, or “us”) is a product of Meyi Cloud Solutions Private Limited, based in India. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Information Technology Act, 2000 and applicable Indian data protection laws.
Information We Collect
- Personal Information: Name, email address, contact number, billing address, and payment details.
- Technical Information: IP address, browser type, operating system, and usage data.
- Support Communications: Interactions made through our support channels.
How We Use Your Information
We use your information to:
- Provide, manage, and improve our support services.
- Process billing and payments through Razorpay.
- Send account updates, invoices, and technical notifications.
- Ensure legal compliance and prevent fraud.
Data Retention
We retain your data for as long as your subscription remains active or as required by applicable law.
Sharing and Disclosure
- We do not sell or rent your personal data to third parties.
- Data may be shared with payment processors or cloud service providers only when necessary.
- We may disclose personal data when required by law.
Cookies
We use cookies to improve user experience and analyze platform usage.
Your Rights
You may request access, correction, or deletion of your personal data by contacting us at support@meyicloud.com.
Changes to this Policy
We may update this Privacy Policy from time to time. Continued use of the platform indicates acceptance of the revised policy.
Contact Us
Meyi Cloud Solutions Private Limited
Suite #50, No. 388, Vazhudavur Main Road,
Shanmugapuram,
Pondicherry – 605009,
India
Email: support@meyicloud.com