The AWS Cloud Operations Competency.
Validated to run it, not just build it.
Operations is where promises get tested.
Monitoring & observability
SLO-based alerting, dashboards, and log correlation across multi-account estates — validated against AWS Well-Architected operational excellence.
Incident response & resilience
Documented runbooks, automated remediation, DR drills, and measured MTTR. AWS reviews how we actually respond when things break.
Patching, backup & config
Patch Manager schedules, tested backups, configuration baselines, and drift detection — the unglamorous discipline that keeps estates healthy.
Cost & FinOps governance
Rightsizing, Savings Plans, showback, and quarterly cost reviews — validated practice in keeping operational spend under control as you scale.
The badge you want on whoever holds your pager.
Anyone can deploy a stack. The question is who you trust to keep it up at 3am. This competency is the difference between a vendor that hopes nothing breaks and one AWS has audited for exactly that moment.
SLAs we can defend
99.99% on critical workloads, measured MTTR, and reporting you can hand to your board — backed by an AWS-validated practice.
Caught before you wake up
AI-assisted triage and automated remediation mean most incidents are mitigated before they ever reach your team.
Ops that pays for itself
FinOps governance typically trims AWS spend ~31% — often covering a meaningful share of what managed operations costs.
Hand off the pager.
Book a free 45-minute call. We'll review your current on-call setup, incident history, and AWS estate — and tell you honestly whether validated managed operations makes sense for you.