AWS Cloud Operations

Manage your AWS estate around the clock with proactive ops, incident response, patching, and FinOps.

Hand it off. Get your evenings back. 24/7 monitoring, incident response, patching, FinOps, AI-powered ops. Your AWS estate, watched and tended by a team that genuinely likes sleeping.

24/7

Follow-the-sun coverage

EU · US · CA shifts

99.99%

SLA on critical workloads

Across managed contracts

11m

Median MTTR

P1 incidents, last 12 mo

−31%

AWS spend savings

FinOps quarterly avg.

Everything that doesn't ship features.

Your engineers build product. We do everything else AWS-shaped — monitor it, patch it, optimize it, pay attention to it at 3am, write the postmortems. You see weekly & quarterly reports; we see CloudWatch.

01 · MONITORING

24/7 monitoring & alerting

SLO-based alerting, intelligent grouping, dedup. Alerts mean something. Pages are rare, deserved, and routed first to us.

CloudWatchDatadogPagerDuty

02 · INCIDENT

Incident response

Pre-built runbooks, automated remediations, escalation paths. We triage, mitigate, and only loop in your team for product decisions.

SSM Incident MgrRunbooks

03 · AI OPS

AI-powered ops

LLM-driven log correlation, anomaly summarization, incident drafting. Bedrock reads CloudWatch. Humans read the summary.

BedrockDevOps Guru

04 · FINOPS

FinOps & cost optimization

Rightsizing, Savings Plans, RI strategy, idle resource sweeps. Quarterly cost reviews with showback or chargeback to your teams.

Cost ExplorerTrusted AdvisorCompute Optimizer

05 · PATCH

Patching & backups

Patch Manager schedules, automated AMI bakes, snapshot lifecycle, DR drills. Backups that get tested. Restores that work.

Patch ManagerBackupDLM

06 · REPORTING

Weekly & quarterly reviews

Weekly incident & SLO digest. Monthly cost & security posture. Quarterly business review with your CTO. No surprises.

QBRSLO reports

Pricing

Service Tiers

You pay for the work, not a headcount.

Watch

$500/ mo

Eyes on your estate without the enterprise price tag — monitoring and a safety net, not a full ops team.

▸ Per scope · capped at 10% of MRR

SLO & cost monitoring (multi-account)
Business-hours incident response
Monthly posture & cost report
Named technical lead

You always know when something's wrong — no surprise bills, no silent drift

Two weeks to covered.

Most clients are fully on managed ops within two weeks. We move fast because we've done it many times — and because we don't tolerate a 'monitoring gap' between when you sign and when we're ready.

DAY 1–3

Inventory

Account map, workload classification, runbook ingest. Find the obvious gaps; close them in week 1.

DAY 4–7

Wire up

Read-only access, alerting routes, PagerDuty integration, dashboards, on-call rotation.

DAY 8–14

Shadow

We run ops in shadow mode alongside your team for a week. No surprises at cutover.

DAY 14+

Cutover

Pager rotates to Meyi. Your engineers go off-call. First weekly review at day 30.

“

Meyi stepped up during an extremely challenging period - with AWS data centre disruptions in the UAE and Bahrain region creating urgent business continuity pressure across the industry, the team mobilised quickly and kept the migration on track.

Parag Mehta

SVP - Digital and Tech · Alike

FAQs