AI & GenAI
Generative AI Conversational Intelligence Platform
Intelligent Responses
Faster Query Resolution
Enhanced User Experience
Customer challenge
Scalability, security, automation, visibility, and operational efficiency challenges limited growth and increased maintenance overhead.
Architecture diagram
Our solution
1
RAG Conversational Engine
Implemented Retrieval‑Augmented Generation using Bedrock, Lambda and OpenSearch for contextual responses.
Outcomes & results
Natural language interactions
Reduced support workload
Higher user satisfaction
AWS services used
AWS BedrockAmazon OpenSearchAmazon API GatewayAWS LambdaAmazon CognitoAmazon RDSAmazon S3Amazon ElastiCache (Redis)AWS WAFAWS ShieldAWS Secrets ManagerAWS KMSAmazon Route 53Amazon VPCAWS CodePipelineAWS CloudFormationAmazon CloudWatch
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Usually scheduled within 48 hours · raghu@meyicloud.com